The NueSeense Aesthetic Center ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide through our website, in our facility, and during the course of care.
1. Information We Collect
We may collect the following categories of information:
- Contact details — name, email, phone number, and mailing address.
- Appointment details — services of interest, preferred dates, and consultation notes.
- Protected Health Information (PHI) — medical history, medications, allergies, treatment records, photographs, and clinical assessments. PHI is also covered under our HIPAA Notice of Privacy Practices.
- Payment information — processed by our PCI-compliant payment processors; we do not store full card numbers on our servers.
- Website usage data — IP address, browser type, device identifiers, pages viewed, and referring URLs, collected via cookies and similar technologies.
2. How We Use Your Information
- To schedule, deliver, and document your treatments.
- To communicate appointment confirmations, reminders, and follow-up care.
- To process payments and maintain billing records.
- To comply with legal, regulatory, and licensing obligations.
- To improve our website, services, and patient experience.
- With your express opt-in, to send marketing communications. You may unsubscribe at any time.
3. How We Share Information
We do not sell your personal information. We may share information only as follows:
- With licensed providers and staff involved in your care.
- With business associates (e.g., scheduling, EHR, payment, and email vendors) bound by written confidentiality and HIPAA agreements where applicable.
- When required by law, subpoena, court order, or to report suspected abuse or public-health threats.
- To protect the rights, property, or safety of patients, staff, or the public.
4. Your Rights
Depending on your state of residence, you may have the right to:
- Access, correct, or request deletion of your personal information.
- Receive a copy of your medical record in a portable format.
- Restrict or object to certain uses of your information.
- Withdraw consent for marketing communications.
- File a complaint with your state attorney general or the U.S. Department of Health and Human Services.
5. Data Security
We use administrative, physical, and technical safeguards — including encrypted transmission, access controls, and secure storage — designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect information from minors without verified parental or guardian consent.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.
8. Contact Us
If you have questions about this policy or wish to exercise any of your rights, contact our Privacy Officer at thenueseense@gmail.com.
Questions about this notice? Contact us at thenueseense@gmail.com.